government services business expands with new tricare program


Under the contract, International SOS will deliver health care support services to U.S. active duty service members, their family members, retirees and other TRICARE-eligible beneficiaries in nearly 200 countries and territories; outside the United States and District of Columbia. 

The TOP contract base period (transition-in) of performance is Sept. 1, 2015, through Aug. 31, 2016. There are five one-year option periods continuing through August 31, 2021. Total estimated value of the contract, including the base five one-year option periods and the potential six month extension is $553 million.

William Nelligan, CEO Government Services-U.S., at International SOS, cited the following as key to the continued success of the program:

“International SOS remains uniquely positioned to support the needs of international governments with medically-led; patient-first capabilities. Even in the most austere, hostile and challenging locations in the world, International SOS delivers quality health services efficiently and cost-effectively.”

International SOS leads significant support operations around the world, with extensive experience providing medical services across Africa and the Middle East. The medical training; on-site medical staffing and services; medical supply chain management; pre-deployment screening; aeromedical evacuation; and medical management services they provide allow governmental organizations to focus on their mission objectives.  

Nelligan continued: “Government agencies find our medical support services invaluable in helping a mission deploy rapidly and scale as needed in a consistent, trusted, and cost-effective manner. A testament to this value is the expanded scope of work under the new TOP contract and their need to be agile and mission-ready at all times.”

International SOS has provided comprehensive health care support services to TRICARE beneficiaries since 1998 under the TRICARE Global Remote Operations program and was first awarded the TOP contract in 2009. Partnering with International SOS on this contract are Wisconsin Physicians Service Insurance Corporation (WPS), the incumbent overseas claims processor, and Leidos, Inc. for beneficiary education and enrollment services.

In order to ready for the start of healthcare delivery in September 2016 under the new TOP contract, transition-in discussions with International SOS and DHA are underway.