In 2014, International SOS was contracted by the Commonwealth of Australia to provide health services support to the Australian Federal Police participating in the Papua New Guinea Australian Policing Partnership (PNG APP).  

The AFP officers provide advisory support to the Royal Papua New Guinea Constabulary (RPNGC) to strengthen the RPNGC’s ability to deliver effective and visible policing services in PNG.  

Responding within a tight timeframe to a request for proposal and mobilising within an eight week period, International SOS quickly established primary and secondary health care services for the AFP in Port Moresby and Lae.  

Notwithstanding a difficult operating environment and the tight time constraints, International SOS provided the required range of medical services including emergency resuscitation, resuscitative surgery, emergency/critical care, inpatient care and medical diagnostic and imaging services.  

Aeromedical Evacuation capability is another key service that International SOS provides to the PNG APP ensuring that AFP officers can access Australian centres of medical excellence if required. 


Key challenges confronted and overcome in supporting the PNG APP include:

  • A highly demanding mobilisation period.
  • The commencement of health services on the day of contract signing. 
  • Full service delivery within 6 weeks of contract signing.
  • Hospital facilities for Emergency departments, operating rooms and ward rooms plus medical equipment identified and available within 6 weeks. 
  • Effective integration of International SOS medical procedures into AFP operational and medical chain of command. 
  • Operating, quality, auditing and contingency plans developed within 4 weeks of reaching Full Operating Capability. 
  • Renovating and upgrading sub-standard hospital facilities to international standard notwithstanding limited medical and hospital infrastructure, logistics and operational capacity to affect the upgrade.   
Despite the challenges, full service provision was provided by International SOS on time and to the international standard required to support Australian Federal Policing personnel engaged in the PNG APP.