responding to Natural Disasters

Natural disasters are occurring more frequently and each time the aid community responds in strength.


In our own region in recent years we have seen earthquakes in Japan, New Zealand and China; tsunamis in the Solomon Islands, Indonesia, Thailand, Sri Lanka and Japan; severe floods in Thailand and Pakistan; typhoons in the Philippines and cyclones in the Pacific. 

NGO responsibilities


Protecting your staff and volunteers who respond to emergency crises is challenging. Conditions are often extreme. Infrastructure is destroyed. Essential services are either over burdened or unavailable.  Security risks are heightened from petty theft to assault or kidnapping. Telecommunications may not be working. Infectious diseases are rampant. People are distraught, injured or dead.

There have been cases of aid workers and volunteers needing urgent medical attention, being injured, contracting dengue fever and malaria, being robbed and being assaulted while responding to natural disasters.

NGOs owe a duty of care to anyone they send into a disaster zone. It is your responsibility to ensure every one of your staff and volunteers are fit for that particular deployment in that particular place at that particular time.

No two natural disasters are the same and the risks to your people will vary depending on the location and circumstances.   



How we help


International SOS works alongside NGOs responding to every natural disaster around the world. Our assistance services include:

  • Medical and travel advice
  • Situation updates
  • On-the-ground medical, security and logistics services for clients
  • Medical and non medical evacuations
  • Access to our fleet of aircraft
  • Missing persons services for clients
  • Repatriation

Our teams of crisis management, medical, security, logistics and operations specialists deliver these services. They are supported by our Call Centre operations across the globe.

Responding to natural Disasters